Short answer: make it safe, stop the water, then get the water out fast. The first 24 to 48 hours decide whether carpet and pad can be saved and whether odour sets in. Clean water from a burst pipe or appliance is often salvageable with quick extraction and drying. Sewage backup is different: contaminated carpet...
Short answer: if the black marks are on the surface of the caulk, cleaning can lift them. If the mould has grown into the caulk, which is what usually happens in a shower, cleaning will not reach it and the marks come back within weeks. The fix is to cut out the old caulk, clean...
Short answer: start by reading the cleaning code on the sofa tag. Vacuum the whole sofa, including under the cushions, then spot clean with a method that matches the code: water-based cleaner for “W”, solvent for “S”, either for “W/S”, and vacuum only for “X”. Test in a hidden spot first. For an all-over deep...
Short answer: book carpet cleaning for after the furniture is out and before the keys are handed over, ideally a day ahead so the carpet is fully dry for the walk-through. Empty rooms are faster to clean, stains are easier to reach, and you hand over a unit that looks cared for. When to book...
Short answer: yes, when it is done properly. Hot water extraction rinses the cleaning solution out of the carpet along with the soil, so very little residue is left behind. The main rule is simple: keep children and pets off the carpet until it is dry, usually a few hours. Why extraction leaves so little...
Short answer: act fast. Blot up as much wine as you can with white paper towels, then work cold water into the stain and keep blotting from the outside in. A small amount of mild dish soap in cold water helps lift what is left. Never rub, never use hot water, and never pour salt...
Short answer: blot up as much as you can right away, rinse the spot with cool water, blot again, then treat it with an enzyme-based pet stain cleaner and let it work before blotting dry. For old or repeated accidents, urine has usually soaked into the carpet backing and pad, and the smell will keep...
Short answer: yes. Renovations are one of the best reasons to clean your ducts. Drywall sanding, sawdust and plaster dust are pulled into the return ducts whenever the furnace runs during the work, and that fine dust is blown back into every room afterwards. Book duct cleaning once the dusty work is finished and before...
Short answer: no. Air ducts should never be steam cleaned. Steam leaves moisture inside the ductwork, and moisture plus dust is exactly what mould needs to grow. Proper duct cleaning is dry and mechanical: rotating brushes loosen the buildup and strong suction pulls it out of the system. Why steam and ducts do not mix...
Short answer: duct cleaning is worth it when there is something in the ducts to remove: construction or renovation dust, years of buildup, pet hair, pests, or a musty smell when the furnace starts. It is not worth it as a routine yearly service in a clean, well-filtered system. The honest test is to look...